The scheduling of visits will be on a first come, first served basis. Visits will be scheduled over the phone during the allotted scheduling periods listed below. A visitor may not schedule a visit more than a week in advance and only one visit may be scheduled at a time.
To schedule a visit, visitor must call 413-584-5911 and ask to speak with a Visiting Team member who will schedule the appointment.
Visiting scheduling periods (times when a visitor may call and request a visit based on time and availability):
Friday 3:45 pm - 6:15 pm
Sunday 3:45 pm - 6:15 pm
Please note: A visitor must be on an inmate's approved visiting list to schedule a visit
Friday 7:35 pm - 8:35 pm
Sunday 7:35 pm - 8:35 pm