- Daily contact with and responsibility for student inmates, coordinating with other House of Correction staff as necessary, requiring considerable flexibility, resourcefulness, cheerfulness, and persuasiveness at all times
- Flow of work and character of duties require exceptional mental and visual attention much of the time, including attention to anything out of the ordinary
- Regularly required to stand and walk; talk and hear; lift and carry; push and pull with force; and maintain balance
- Specific visual abilities required by the position include close vision, distance vision and peripheral vision; reading of written, printed, or computer screen data
- Attention to detail and attention to security violations required at all times; awareness of anything amiss, and appropriate/immediate response
- REQUIRED KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIES
- Bachelor’s Degree is required
- Bilingual Spanish/English a big plus
- Computer familiarity required: MS Office including Word, Outlook, Excel, etc
- Internet familiarity; ability to convey computer literacy and digital literacy skills required
- Excellent written and oral communication skills expected, along with excellent organizational skills
- Flexibility and adaptability required; the ability to change or adjust to unforeseen schedule changes as needed
- Excellent classroom management skills required, including conflict resolution and de-escalation skills; holding students accountable at all times;
- Ability to say no to students appropriately and without escalating conflict; maintains excellent personal boundaries
- Must pass pre-employment background check, medical/drug screenings; possess and maintain a valid MA driver’s license